FREQUENTLY ASKED QUESTIONS
Please click on the links below to view the FAQ answers.
Where are you located ?
We are at Unit 5, Carnegie Place Blacktown NSW 2148, but we can deliver to most areas Australia wide.
Are you open on Sundays ?
We are open Monday to Friday 9.30am - 5.00pm and Saturday 10.00am - 3.00pm. We are not open on Sunday.
Do you have a Showroom ?
We have a great Showroom at our
Location with all our products on display.
How does it work ?
Follow the simple steps to receive 3D Design with your kitchen measurements
- Measure your Kitchen area as per How to Measure page.
- Take a few Photos.
- Depending on your location, forward above information via Online Enquiry or visit our Showroom.
- You will receive 3D Design and Quotation.
- If in Sydney area, you will also receive few numbers of qualified installers, if you require installation.
- We deliver your kitchen, or you pick it up from our warehouse.
Can you add extra elements ?
Yes, you can add extra elements. As our stock of extra cabinets vary, we will advice what is available at the time of designing your Kitchen.
How long does it take ?
To receive your 3D Design and a Quote, it would take 24-48 hours. Most of the times we have our products in stock available immediately.
How much is delivery ?
Delivery depends on a post code. There are different rates for local Sydney deliveries and interstate. Some delivery estimates are available
at
Delivery page.
Are cabinets flat pack or assembled ?
Our online prices are for flat pack products, picked up from our warehouse. We can arrange assembly (Sydney areas)in our warehouse at the extra fee.
What is the difference between Assembly and Installation ?
Assembly is taking the elements out of the boxes and putting them together to create cabinets. Installation is a process of fixing and connecting
your kitchen in your house and requires qualified tradesmen.
Is installation included ?
Prices displayed on our Website are not including Installation.
Can installer arrange all other trades ?
Installers we recommend are associated with other tradies required for kitchen installation (plumber, electrician, tiler) but for some other
structural work, you may have to find a licenced builder.
Can installer measure the site ?
Installers could measure the site, but as they earn their income by working during the day on site, they will charge a check-measure fee ($220 is common)
for time required to get to your place and take the measurements.
For that reason we ask you, to supply the measurements for 3D planning and quoting.
We do make sure our designs have a certain flexibility, so if you are out with your measurements by 10-20mm, it should not make the difference.
Are Benchtops pre-cut ?
Benchtops, Sink cut-out, Cooktop cut-out and Kickboards are not pre-cut and have to be cut on site according to the design during the installation.
Budget kitchen renovation | Frequently asked quastions | Frequently asked questions